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Description du poste
Intitulé : Technicien service a pres vente
Type de contrat : CDI
Lieu de travail : France, Angleterre, Allemagne, Pologne
Rémunération : A discuter
Rattachement : Departement Service apres vente
Missions : • Installation and commissioning of BARTEC/GRIPTEC equipment,
• Provide recommendations on the location, positioning of the equipment, working racks, services etc
• Installation & commissioning of the equipment supplied from our workshops in Thailand or from other sites around the world for the full range of product to be produced
• Providing operational training & issue of training certificate, operational manuals & obtain copies of signed documents for DM records.
• Provide training to site support maintenance staff, appropriate to their level of ability, including recommendations on PM, spare parts & consumables stocks etc.
• Troubleshooting/ Servicing/ Repair Missions
• Perform a full audit of equipment condition on arrival at site,
• Identify the problem, its cause and carry out required repair/servicing work to bring equipment back to full working order,
• Provide report to customer on problem, cause, repair and any recommendations on elimination of the problem or preventive maintenance routines that should be initiated or followed up on.
• General requirements
• Provide written Weekly Reports, Technical Reports, Equipment Audit Reports and monthly Activity Reports to the International Customer Service Manager in Thailand.
• Identify recurrent equipment problems, investigate & recommend improvements
• Keep accurate records of all expenses during missions
• Follow up on technical issues, equipment assembly, design, improvement, keep informed of any/all developments in equipment or components used
• Complete additional tasks as directed by management
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Office in France but travel for the after sales services purpose in UK, Germany, Poland, US.....
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